Why a $X replacement
wasn't the answer.
A 62,000 sq ft medical campus in Nashville had chronic ponding water across three roof sections directly above patient-occupied floors. Two previous contractors had assessed the roof and submitted reports — neither identified the wet insulation field beneath the membrane. An insurance claim had been denied due to insufficient documentation. The facility faced both an ongoing leak risk over patient areas and a compromised insurance position.
Active water infiltration over patient-occupied floors — zero tolerance for disruption to care delivery or sterile environments
Two prior contractor assessments had missed 3,200 sq ft of wet insulation — insurance claim denied for lack of documentation
Ponding water accelerating membrane deterioration — replacement timeline was advancing faster than the capital budget cycle allowed
Assessment to warranty
in 5 days.
Infrared Moisture Survey
Full thermal imaging survey mapped all wet insulation areas. 3,200 sq ft of compromised insulation identified — missed by both prior contractors.
Insurance Documentation
Infrared report prepared in insurance-claim format. Documentation submitted; prior denial reversed. Insurance proceeds offset restoration cost.
Slope Correction & Prep
Ponding water areas addressed with tapered insulation fill. All wet insulation removed and replaced prior to overcoat application.
Gaco Silicone System
30-year Gaco system applied across all 62,000 sq ft. Patient areas remained fully operational throughout installation.
The complete picture
for your CFO.
Section 179 estimate based on 35% effective tax rate. Consult your CPA for project-specific tax treatment under IRS Section 179 qualified improvement property rules.
Two contractors had been on our roof before Certified. Both missed the wet insulation entirely. Certified's infrared survey mapped 3,200 square feet of compromised insulation and produced documentation that reversed our insurance denial. The insurance recovery plus restoration savings meant our net out-of-pocket on a $236,000 project was under $90,000. Nothing about that outcome was possible with the other two assessments.
What could your building save?
Every project starts with a free infrared moisture survey and written report. No obligation. If restoration isn’t the right solution for your roof, we’ll tell you.